Items sold and delivered are not exchangeable or refundable except:
The product is broken or damage when receive
Received quantity is different with the ordered quantity
Kindly attach photo and receipt together, if the product has been used or damaged by customer, there will not be any refund)
Please return your purchase for refund and exchange to the following address:
Kompleks Farlim, BLK 6-5-40,
Lebuhraya Thean Teik, Mukim 13,
11500 Ayer Itam, Penang
The shipping charges will be as follows:
A) FOR WEST MALAYSIA
If more than 10kg add on RM1.20 per kg
B) FOR EAST MALAYSIA
If more than 10kg add on RM15 per kg
We will send you an email within 24 hours confirming your order includes tracking when the item is number shipped out from our premises.
Orders with payment received before 12.00 noon are normally shipped out at the same or next working day (Monday to Friday)
West Malaysia Area-1-3 days exclude public holiday
East Malaysia Area -4-9 days exclude public holiday
We are committed to protect your privacy. We does not sell, share or trade customer's personal information collected online with third parties. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.
Uses of Information
You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:
• To deliver products that you purchase from our website
• To inform and update you on the delivery of the product and for customer support purposes;
• To provide you with relevant product information;
• To process your orders and to provide you with the services and information offered through our website and which you may request;
• To allow us to administer your registered account with us;
• To conform to legal requirements or comply with legal procesS;
• To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by iPay88
The personal information we collect may include your:
• Telephone Number
• Mobile Number
• Delivery Address
• Billing Address
• Email Address
We employ certain security measures, such as encryption where appropriate. We also take appropriate steps to ensure that your information is treated securely.
Terms & Conditions
Welcome to YK Curtain website online store. Terms and conditions stated below apply to all of YK Curtain. visitors and users Youre bound by these terms and conditions as long as you're on YK Curtain.
The content of terms and conditions may be change, move or delete at any time. Please note that YK Curtain have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, YK Curtain will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words "Contents of the Site" are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by YK Curtain
Comments and Feedbacks
All comments and feedbacks to YK Curtain will be remaining YK Curtain's property.
User shall agree that there will be no comment(s) submitted to the YK Curtain will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
User shall agree that YK Curtain may send newsletter regarding the latest news/products/promotions etc through email to the user.
The user shall agree to defend, indemnify and hold YK Curtain harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. YK Curtain will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
From time to time, there may be information on YK Curtain that contains typographical error, inaccuracies omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers.
This agreement is effective unless and until either by the customer or YK Curtain. Customer may terminate this agreement at any time. However, YK Curtain may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.